Quicklinks
Resources

Parents/Guardians

Announcements

1 Announcements displayed.

Online Tools FAQs

List of 2 frequently asked questions.

  • Q. Why are my emails from Shipley going into my Spam/ Junk folder and how do I prevent it?

    Whitelisting Email Addresses
    Email clients filter incoming messages into spam or junk folders to keep unwanted mail out of inboxes. These filters sometimes mistakenly move messages from Shipley into the wrong folder.
     
    School email addresses often need to be whitelisted by users so that emails or notifications do not go into a users email spam file. In addition to personal email addresses, Shipley sends emails from the following:
    • shipleyschool@myschoolnotifications.com
    • shipleyschool@myschoolemails.com
    • shipleyschool@myschoolapp.com
                
    Removing a Block

    If a community member wishes to be removed from the blacklist at a later date, he or she is required to email that request to Blackbaud.  The request must meet the following
    criteria:
    • The request must be sent from the email address that is to be removed from the blacklist.
    • The request must specifically ask to be removed from the blacklist.
    • The request must specifically name the organization (The Shipley School) that should be allowed to send email to the address in question.
    Community members should email the request to: unblockme@blackbaud.com  
     
    Blackbaud requires these steps in the event an email recipient marks messages as SPAM a second time, after being removed from the blacklist.  The requests are kept on record as confirmation that can be provided to Email Service Providers in order to protect sender reputation.
     
    Requests will be fulfilled within 48 business hours.  A confirmation will be sent to the requester when the email address has been removed from the blacklist.
The Shipley School is a private, coeducational day school for pre-kindergarten through 12th grade students, located in Bryn Mawr, PA. Through our commitment to educational excellence, we develop within each student a love of learning and a desire for compassionate participation in the world.